The 'Main menu' gives direct access to some of the functionality in DeepMeta.

DeepMeta needs access to the internet to communicate with the iStock and DeepMeta servers. It's important to configure any firewall or anti-virus scanner you may have, to allow DeepMeta to access the network.

The first time you start DeepMeta after download, you are presented with the main window, initially empty. The 'Preferences' window comes up automatically, asking to enter your ESP credentials and configure the software.

If you want to bring up this 'Preferences' window again in the future, select 'Preferences' in the main menu (or press CMD , on Mac).

The 'General' tab

ESP credentials

Enter your ESP credentials. Attention: these are not your old iStock credentials, but the new ones you use to log into the ESP site.

Note that these credentials are stored in a strong encrypted format on your computer only and that your password is exchanged with the Getty Images ESP servers exclusively, through a secure SSL connection. More on privacy.

At this stage, you can test your iStock login credentials with the Verify button. If you get an error logging in, please refer to the Login help page for assistance.

Upload region

For uploads, Getty Images makes use of several geographically distributed server centers. In the 'Upload Region' list, select the location that's closest to you. This will guarantee the highest uploading speed. If you're unsure or there are multiple candidates, you may want to experiment with this setting.


Keywording is possible in multiple languages. Select the language you want for keywording from the drop-down list. The default is 'English'. It's best choose this setting and leave it that way. With the current ESP server, keywords must be uploaded with the same language setting as it was during the keywording.

When keywording, it's important to enter keywords in the same language as you chose as your keywording language above! E.g. If you have set 'Russian' as keywording language, but enter 'English' keywords, the resulting choices will be unusable!

The DeepMeta language setting allows choice of several popular languages. This selection determines the language used for the DeepMeta program User Interface. Other languages are planned for the future!

File handling

Tick the 'Make local copy' boxes for the file types you want DeepMeta to copy locally. This is useful when you're working with removable drives for your artwork. After upload, DeepMeta will delete the local file copy it made. In DeepMeta version 2, "Make local copy" was enabled for all file types and this setting could not be changed. Now with support for Video uploads (huge file sizes), we want to give this choice to the user.

At this point, DeepMeta is configured and you're ready to use the program. There are 2 additional tabs available on the 'Preferences' panel: 'Advanced' and 'Software updates'. We'll quickly review them here.

The 'Advanced' tab

Upload settings

The 'Submit after upload' box is ticked by default. You typically want DeepMeta to submit the file for inspection right after uploading. This setting was introduced for certain workflows, where the user first wants to verify at the ESP site before sending the file to the inspection queue. If you're unsure about this setting or its purpose: leave it on.

Use secondary password

'Account sharing': See the dedicated article Secondary password for details.

System info

When contacting DeepMeta support, you may be asked for the information shown here. Support may also ask/suggest you to use the 'Clear local DeepMata database' feature in certain circumstances. It's not something you'd typically do on your own initiative. The 'Clear preferences' button resets all info in the 'Preferences' window to its initial state, also clearing your locally stored credentials.

DeepMeta v2 data import

When you first install and use DeepMeta v3, it does not use or import any data you had in DeepMeta v2. This is because the new iStock / Getty Images "ESP" system that was introduced on Feb 1st 2017, is not compatible with the old data. The "Import v2 data" feature allows you to import the portfolio data from the old DeepMeta v2 version, with some limitations: the keywords are not compatible with the new Getty Images vocabulary, and some new fields, like "Country" did not exist in DeepMeta v2. What can be useful are the "Views", "Downloads" and "Royalties" fields, which can be added as columns to the DeepMeta file list. These fields reflect the status per file at the moment you last synced DeepMeta v2.

The 'Software updates' tab

Here's where you can check whether you have the latest version. Tick the 'Also check for Beta (test) versions' box if you want to be informed about test releases. Click the button 'Exit DeepMeta and go to download page', to open your browser with the Download page at this site. The DeepMeta software will be closed, to allow safe installing of the new version.


Click the 'OK' button to confirm the settings, the Preferences window closes and you're back on the main DeepMeta window. The bottom status bar at the left shows your current login status. For convenience, you can click this area to bring up the Preferences panel:

Next topic: Batches