Accessing the Preferences window

There are 2 ways to open the DeepMeta Preferences window:

  • Through the DeepMeta main menu
  • By clicking on the bottom left status, which shows "Login failed" or your username if you're logged in.

The preferences are spread across several tabs: General, Advanced, Keywords, Software updates and Multi-account.

on Windows

on macOS

Bottom left status

The General tab

ESP Credentials

This section is important. It allows you to grant DeepMeta access to your Getty ESP/Contribute account for uploads and sync.

Please refer to the dedicated Login guide.

Keyword Language

Keywording is possible in multiple languages. Select the language you want for keywording from the drop-down list. The default is 'English'. It's best choose this setting and leave it that way. With the current ESP server, keywords must be uploaded with the same language setting as it was during the keywording.

HINT When keywording, it's important to enter keywords in the same language as you chose as your keywording language above! E.g. If you have set 'Russian' as keywording language, but enter 'English' keywords, the resulting choices will be unusable!

DeepMeta language

This is the language of the User Interface of the DeepMeta software itself. Select the language you feel most comfortable with.

Default country

When uploading your files, Getty Images requires you to specify the country. This setting determines the default language that will be set in the User Interface:

  • No default country: the Country input field will be initially empty
  • Use last country: the Country input field will be initially set to the last country specified for previous files. Use this option with care.
  • A specific country from the list: the Country input field will be initially set to the chosen country. Use this option with care. It is most useful if you almost always need to specify this particiular country.

Upload region

For uploads, Getty Images makes use of several geographically distributed server centers. In the 'Upload Region' list, select the location that's closest to you. This will guarantee the highest uploading speed. If you're unsure or there are multiple candidates, you may want to experiment with this setting.

Make local copy

Tick the boxes for the file types you want DeepMeta to copy locally until uploaded. This is useful when you're working with removable drives for your artwork. After upload, DeepMeta will delete the local file copy it made.

Upload settings

The 'Submit after upload' box is ticked by default. You typically want DeepMeta to submit the file for inspection right after uploading. This setting was introduced for certain workflows, where the user first wants to verify at the ESP site before sending the file to the inspection queue. If you're unsure about this setting or its purpose: leave it on.

User Interface (macOS version only)

Tick the 'Use dark background theme' to change the color theme of DeepMeta to dark colors.

We hope to bring this option to the Windows version in the future as well!

The 'Advanced' tab &

Important: if you don't need DeepMeta to import 'Boards' from these 2 websites, then leave these 2 sections empty. They are not needed.

If you do want to use the 'Sync boards' feature to fetch the 'boards' you created at and/or, then enter the credentials for one or both of these sites in these sections.

Click the 'Verify' button to check.

System info

When contacting DeepMeta support, you may be asked for the information shown here. Support may also ask/suggest you to use the 'Clear local DeepMata database' feature in certain circumstances. It's not something you'd typically do on your own initiative. Note that, with this function, you lose any work on files not already uploaded!

The 'Clear preferences' button resets all info in the 'Preferences' window to its initial state, also clearing your locally stored credentials.

The 'Data path', 'Open' button opens your File Explorer (Windows) / Finder (macOS) on the path where DeepMeta stores its local data. this can be useful for taking a backup (recommened!) from time to time. If you do make a backup or ZIP of this folder and its contents, first close DeepMeta.

Portfolio import

Clicking the 'Import now' button forces a full fetch of your entire portfolio in DeepMeta. It's not something you'd typically need, as the 'Fetch portfolio and availability' option in the Sync section does the same, incrementally.

The 'Keywords' tab

This section allows you to finetune the Keyword suggestions feature, based on your preferences.

The 'Software updates' tab

Here's where you can check whether you have the latest version of DeepMeta.

Tick the 'Also check for Beta (test) versions' box if you want to be informed about test releases. This allows you to install early test versions of DeepMeta. By ticking this option, you agree to report any issues you encounter in detail to us, so we can fix them before releasing the final version.

When a new version is available, the button 'Exit DeepMeta and install' is enabled. Click it to close DeepMeta and install the new version. Make sure you're not uploading at that moment, since these will be aborted.

The 'Multi-Account' tab

DeepMeta allows you to switch between up to 8 different iStock/Getty accounts. A common scenario is where a user may have an iStock account for Images and Creative Video, and a Getty account for Editorial Video. Another scenario is when 2 or more people are using the same computer for DeepMeta, each with their own iStock/Getty account.

With the 'Account Select' tab in Preferences, it's possible to switch between these accounts. The currently active account is highlighted in green. Click one of the other accounts make it the active one and click the OK button. The next time DeepMeta starts, it will use this account. Alternatively, you can select the account you want to work with and click the 'Restart with selected account' button. This will make DeepMeta restart immediately. Make sure you're not busy uploading at that point, else the uploads will be interrupted.

Click the 'Add new Account' to add an extra iStock/Getty account. After startup, this account will be empty and you're prompted for the credentials for that account. After a Sync, the data for that account will be loaded in DeepMeta.

Tick the checkbox 'Show this selection at each startup of DeepMeta' when you often switch accounts. This will show the Account Select window at each startup, so you can immediately dive into your account.